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  • Return Address: Cuthbert Manuel Returns Department, 4 Cotford Parade, Brigstock Road, London CR7 7JG

  • Returns and exchanges are processed within 14 days.

  • Address changes cannot be made post-order. Contact us for order cancellation and reordering.

General Policy and Processing Time

  • Prepare Your Return: Print order confirmation and list items being returned.

  • Package and Ship: Return via registered mail within 10 days in original condition. Use recorded delivery with postage proof.

  • Refund Process: Upon inspection, refunds issued excluding postage/packing charges. Items must be in original condition.

Return Instructions and Refund Process

  • Items must be unused, unworn, with all tags/labels intact.

  • Initiate returns within 10 working days of receipt.

  • Obtain Return Authorization (RA) number, pack items securely, and ship via a trackable method.

Eligibility and Return Process

    • Non-returnable items include underwear, swimwear, earrings, beauty/personal care products, unless defective.

    • Damaged/defective items: Contact customer support for a guided return process.

    • For purchases from third parties, refer to their return policies.

    • Contact us at for assistance.

Thank you for choosing Cuthbert Manuel. We are committed to ensuring a smooth and satisfactory return process for our valued customers.

Special Conditions and Contact Information


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