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Return Address: Cuthbert Manuel Returns Department, 4 Cotford Parade, Brigstock Road, London CR7 7JG
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Returns and exchanges are processed within 14 days.
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Address changes cannot be made post-order. Contact us for order cancellation and reordering.
General Policy and Processing Time
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Prepare Your Return: Print order confirmation and list items being returned.
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Package and Ship: Return via registered mail within 10 days in original condition. Use recorded delivery with postage proof.
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Refund Process: Upon inspection, refunds issued excluding postage/packing charges. Items must be in original condition.
Return Instructions and Refund Process
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Items must be unused, unworn, with all tags/labels intact.
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Initiate returns within 10 working days of receipt.
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Obtain Return Authorization (RA) number, pack items securely, and ship via a trackable method.
Eligibility and Return Process
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Non-returnable items include underwear, swimwear, earrings, beauty/personal care products, unless defective.
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Damaged/defective items: Contact customer support for a guided return process.
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For purchases from third parties, refer to their return policies.
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Contact us at cuthbertmanueldesigner@gmail.com for assistance.
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Thank you for choosing Cuthbert Manuel. We are committed to ensuring a smooth and satisfactory return process for our valued customers.